guarantee

90-DAY MONEY BACK GUARANTEE
Nuvo Cosmetics offers only the highest quality natural skin care products. However, if you are
dissatisfied with your purchase, you may return the item in its original, unused condition (including all
original packaging and labels) within 90 days for a full refund, less shipping costs. If you have any
questions or concerns regarding your order or our return policy, please
contact us. For instructions on
how to return an item, please
click here.

30-DAY MONEY BACK GUARANTEE FOR USED PRODUCTS
Nuvo Cosmetics offers only the highest quality natural skin care products. If you tried Nuvo Cosmetics
product and are not satisfied with it, you can return the unused portion of the product within 30 days for
a full refund. To make a return, you must obtain a Return Form by contacting us via email at
info@nuvocosmetics.com. For complete instructions on how to return the product, please
click here.

OUR REFUND POLICY
Items that have been used and were opened can be returned within 30 days from the day they were
purchased. Unused items, that never been opened can be returned within 90 days from the day they
were purchased. Order shipping fees and Return shipping fees are not refundable.
Kindly allow up to 14 business days from the date the return is received at our warehouse to process
your return credit. We recommend that you keep the return tracking number for your reference.

NO EXCHANGES
We are unable to process exchanges. If you are dissatisfied with an item, please return the item
following the
instruction on how to return an item. Then place a new order online for an alternative
product. If you require assistance please
contact us.

RETURNING A GIFT?
If you received a gift and want to return it, please contact us via email at info@nuvocosmetics.com, to
receive a Return Form. We can either refund the credit card used to purchase the gift or issue you a
Nuvo Cosmetics certificate for the amount of the gift.
Note: if you do not specify a refund method, we
will automatically issue a certificate for an amount of the gift.

INTERNATIONAL RETURNS
For specific international return details click here
FREE SHIPPING ON ALL ORDERS! - Details
frequently asked question

contact us
Home > Customer Care > Returns